We are open from 9 AM to 5 PM daily**.
These are our normal hours. We do not open our gates before 9 AM on normal days.
**On certain dates that we have events, we will be open from 8 AM to 4 PM. We will close promptly at 4 PM and ask all guests to leave by 4 PM so we can hand over the park to the group that rented it. Special hours will be listed in the title of the day pass for those dates.
Make sure you see this message before you complete your booking process. If you do not see this, you have not submitted your reservation properly.
Please try again or view our booking guide for assistance.
You will also receive an email of your pending booking. Booking details will be sent upon payment and approval, please check if your booking details is correct
If you do not see an email, please check your SPAM folder. If you have received an email, you are confirmed.
Do not proceed to Step 5 if you have not received the confirmation email.
PLEASE FULLY READ THIS STEP
Because we have a limited capacity, our space can fill up pretty quickly. It is unfair to other guests if a reservation is submitted, but the guest does not show up. Due to this, we are requiring an advance payment to secure a reservation.
The Advance Payment Amounts
Please make your reservation payments within 4 days (96 Hours) from the date that you made the reservation.
If you made your reservation only 4 days (96 Hours) before your reservation date, and your group size is less than 10 Pax ( 9 PAX or less), you can just pay when you arrive on your reservation date.
Absolute Deadline
Your reservation is subject to cancellation if the payment is not made by the deadline.
Please note that the reservation in not cancelled yet unless you receive a cancellation email.
In order for your payment to be properly credited to your reservation, it is required that you email us a copy of the receipt / screenshot of the payment to:
reservations@cascadesnaturepark.com
Kindly use the same email as listed on your reservation confirmation.
Kindly note that if you do not email/send us a copy of the payment, our reservation team does not have a way to see that you made the payment and may cancel a reservation without an emailed copy of the payment.
Any advance payment will be subtracted from your complete total due at check-in. For your total due at check-in, you will only pay for those who actually attend.
You will receive the payment accounts during the booking process. If you forget them, please message us. We do not issue refunds for advance payments. We can only entertain a rescheduling of your reservation.
If you have any issues with making the payment, please email us: reservations@cascadesnaturepark.com
Poolside & Lakeside Cottages / Shade Tents
If you would like to make a reservation for our Poolside or Lakeside Cottages, or our shade tents, which offer more private tables and seating, please use the link below.
Sorry, we are unable to let guests enter before we open for the day. These hours cannot be extended for regular day use.
When you arrive, the gate attendant will ask for the name listed on the reservation. All guests will complete a health declaration form and submit for a temperature check.
After this, the group entering will receive a piece of paper that lists how many people are entering at that time. Each group entering MUST bring this paper to the check-in counter before heading to the tables / cottages or joining the rest of the group. We will need to verify/collect payment first. Payment is due upon entrance.
The paper looks like this:
Please check in even if you paid for your reservation in full. This helps us keep track of payments and capacity for the day.
Please remind your group mates to check in first, especially if your group does not arrive at the same time.
Your group does not have to arrive all together, you can check in separately.
You can also check in at any time. It does not have to be early morning.
When you arrive, the gate attendant will ask for the name listed on the reservation. All guests will complete a health declaration form and submit for a temperature check.
After this, the group entering will receive a piece of paper that lists how many people are entering at that time. Each group entering MUST bring this paper to the check-in counter before heading to the tables / cottages or joining the rest of the group. We will need to verify/collect payment first.
{{ is_error_msg }}
Duration: {{ service_details.bookingpress_service_duration_val }} {{ service_details.bookingpress_service_duration_label }}
Price: {{ service_details.bookingpress_service_price }}
{{ extra_service_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
Your appointment booking summary
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
Payment
PayPal
{{ is_error_msg }}
{{ staffmember_details.bookingpress_staffmember_email }}
{{ staffmember_details.bookingpress_staffmember_phone }}
{{ is_error_msg }}
Duration: {{ service_details.bookingpress_service_duration_val }} {{ service_details.bookingpress_service_duration_label }}
Price: {{ service_details.bookingpress_service_price }}
{{ extra_service_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
Your appointment booking summary
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
Payment
PayPal
{{ is_error_msg }}
{{ staffmember_details.bookingpress_staffmember_email }}
{{ staffmember_details.bookingpress_staffmember_phone }}
{{ is_error_msg }}
Duration: {{ service_details.bookingpress_service_duration_val }} {{ service_details.bookingpress_service_duration_label }}
Price: {{ service_details.bookingpress_service_price }}
{{ extra_service_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
Your appointment booking summary
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
Payment
PayPal
{{ is_error_msg }}
{{ staffmember_details.bookingpress_staffmember_email }}
{{ staffmember_details.bookingpress_staffmember_phone }}
{{ is_error_msg }}
Duration: {{ service_details.bookingpress_service_duration_val }} {{ service_details.bookingpress_service_duration_label }}
Price: {{ service_details.bookingpress_service_price }}
{{ extra_service_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
{{ is_error_msg }}
Your appointment booking summary
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
{{ coupon_code_msg }}
Payment
PayPal
{{ is_error_msg }}
{{ staffmember_details.bookingpress_staffmember_email }}
{{ staffmember_details.bookingpress_staffmember_phone }}